Privacy Policy

Who we are

We are The Traditional Shutter Company, a U.S. based manufacturing company. Our contact information is:

The Traditional Shutter Company
820 Park Street
Christiansburg, VA 24073
540-588-2760
info@thetraditionalshutter.com
http://thetraditionalshutter.com

What personal data do we collect and why?

Personal information will only be collected if you submit a Quote Request Form or Finish Sample Request. During form submission, we capture the IP address for spam protection. We also capture your email address and the other personal information collected on the form so that we can communicate with you to provide the services requested by you. If you prefer not to use our forms, we always encourage customers to call or email us instead. Our contact information is listed on every form, and at the bottom of every page throughout our website. Additional information is collected as described below.

Media

If you upload images to the website via our Quote Request Form or other website forms, you may want to avoid uploading images with embedded location data (EXIF GPS) included. These images will be used by The Traditional Shutter Company to fulfill your requests, however location data can be extracted from these images.

Cookies

If you submit forms on our website such as our Quote Request Form, and if you choose to Save as Draft any of our forms such as the Quote Request Form, cookies will be saved in your browser to assist in filling your form.

Embedded content from other websites may use cookies as noted below.

Embedded content from other websites

There is no embedded content on this website (e.g. YouTube videos, Facebook posts, WordPress articles), but embedded content from other websites behaves in the exact same way as if you visited the other website. Those other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that site, for example, your YouTube account.

Your data

Who we share your data with

If you submit a form such as a Quote Request Form, your email address and other information entered on the form will be submitted to this website. Your information will be used by The Traditional Shutter Company to fulfill your requests. Some of this information may be shared with employees and contractors in order to fulfill your requests. However, we will not share or sell your information to any third parties unrelated to the fulfillment of our agreements with you as a customer.

Where your data is sent

All collected data will be used by The Traditional Shutter Company to fulfill your requests. We may send your information to employees in order to fulfill your requests, or to contractors who support this website for the purposes of technical support. Our forms use Google reCAPTCHA for spam protection and all form submissions are scanned by Google reCAPTCHA. View their Privacy Policy.

How long we retain your data

If you submit a form such as a Quote Request Form, the information and its metadata are retained indefinitely.

What rights you have over your data

If you have submitted a form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You may also request that we erase any personal data we hold about you. This does not include any data related to sales that we are obligated to keep for administrative and legal purposes, nor as proscribed by law.

Analytics

This website uses Google Analytics. When you visit this site, Google Analytics collects information such as unique identifiers (varies based on your logged in status to a Gmail account), browser type and settings, device type and settings, country of origin, search terms used to discover this site, referral links (including ad links), and more. Read Google Analytics’ Privacy Policy.

Website

This website is a self-hosted WordPress website operated by The Traditional Shutter Company, hosted with SiteGround, protected from third-party attacks by Wordfence. Read WordPress’ Privacy Policy. Read SiteGround’s Privacy Policy. Read Wordfence’s Privacy Policy. Forms on this website such as our Quote Request Form were created using Forminator by Incsub, LLC. Read Incsub’s Privacy Policy. Our forms use Google reCAPTCHA to protect against spam. View their Privacy Policy. This website uses Google Analytics. Read Google Analytics’ Privacy Policy.

Inquiries

If you have any questions or concerns about your personal data or privacy while using this website, please contact info@thetraditionalshutter.com.